Welcome to our NEW SITE!

Frequently Asked Questions

Do you ship?

Unfortunately at this time, we DO NOT ship. (Sigh) This is a top priority of ours here at Keto Cakes and we’re excited to let you know that shipping our delicious cakes is in the works and we’ll be able to fulfill your wildest dreams of cakes arriving at your doorstep soon. Stay tuned friends.

Do your cupcakes contain Gluten or Nuts?

Our cupcakes are low carb and gluten free for those who want to have their cake and KETO too. With only 2-4 net carbs, we bake our cakes to taste as good, if not better, than the original. All our cupcakes contain almond flour and eggs and may contain peanuts and other nuts.

**PLEASE NOTE: Our cupcakes do not contain gluten, however, they are baked in a facility that uses gluten. All of our cakes have been made alongside products containing all types of nuts.**

Keto Cakes Utah can not be held responsible for any issues resulting from food allergies.

How does the pick up schedule work?

We set our pickup schedule in advance for Wednesdays and Saturdays. When ordering, you’ll select your pick up location and arrive on that day at the selected time/location you’ve chosen. Please do not be late as we follow a schedule that works for everyone across the valley so we arrive and depart on time.

What happens if I miss my pick up?

You must pick up your cupcakes at your selected pick up time. We DO NOT OFFER REFUNDS for missed pickups.

If you miss your pick up and can’t get to another one on the same day, as a ONE-TIME courtesy, please do the following:

  1. email ketocakesutah@gmail.com the same day as your missed pickup (Please NO PHONE CALLS for missed pickups)
  2. List your name, your order and select a pick up for our next delivery date. (Check our website for pick up dates/times)
  3. Pick up your cakes on the new date and time you selected. (We will no longer be offering pick ups at our home)

I see other flavors on your site, can I order them?

Awww, we are so flattered that your sweet cravings were ignited at the site of our cupcakes. However, because we bake in such large quantities, each week we select 4 (four) flavors of cupcakes for your sweet sensations and we bake a lot of that. And in an effort to keep things fresh and new, we select 4 (four) new flavors the next week for your enjoyment. Check our site each week to see the new tasty flavors we’ve selected for you.